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Willow is currently serving patients 18+ years of age located in New York and North Carolina.
For any questions, call: 646-814-1530
Booking Confirmation
Willow is currently serving patients 18+ years of age located in New York state.
Group Therapy
Johnston County, NC residents now have access to a new urgent online mental health care option
Willow Health, Osier Health P.C., Alliance Health and Johnston County are partnering to bring you access to immediate, high-quality urgent behavioral health care providers — 100% virtual.
A New Mental Health Initiative in Johnston County
Willow Health is proud to partner with Alliance Health, Johnston County, and Osier Health, PC, to provide the community with access to providers for high-quality virtual behavioral health urgent care.
Through this partnership, anyone experiencing an urgent mental health need has access to immediate intensive support — no referral needed, no waiting weeks or months, and no barriers to care.
We're actively working to expand our network across North Carolina to include a wider range of health insurance providers for people outside of Johnston County.
Is this urgent behavioral care support in North Carolina covered for me?
Not a Johnston County resident? We're expanding across North Carolina. Call us to discuss your options.
Have questions about your specific coverage? Call (919) 504-6520 — our team can help you navigate the process.
Evidenced-based care when you need it most — 100% virtual
Willow Health is a telehealth provider offering access to clinicians who can provide urgent, personalized behavioral health care filling critical gaps in support and offering a clear path toward recovery.
All care is delivered virtually through secure video appointments from where you feel safe and comfortable. Our program is designed to start treating patients quickly, so you're not left waiting when you need help most.
In North Carolina, providers are licensed through our partner Osier Health.
What we treat:
Not sure if Willow Health is the right fit? Reach out — our team will help you determine the safest next step.
How it works
Unlike most crisis support, our telehealth program begins within 24-48 hours — designed to improve access, engagement, and continuity of care.
This is a virtual only service.
All appointments are held over a secure video conference. You'll need a computer, smartphone, or tablet with a camera and microphone, plus a reliable internet connection or data plan.
Clinic Hours: Weekdays, 11 AM – 7 PM ET
(Existing patients have access to a dedicated support line outside of clinic hours)
Access to urgent mental health care that works
appointments completed
fewer returns to the ER within 90 days
of patients with anxiety improved and remained stable
of patients with depression improved and remained stable
of patients would refer Willow Health to a loved one in need of support
Source: Willow Health patient visit data, and MarketScan Commercial Database.
Your care team may include psychiatric nurse practitioners, licensed therapists, and care managers— all working together on a plan personalized to you.
Bringing trusted care to North Carolinians
This program exists because of a shared commitment between Willow Health, Alliance Health, and Johnston County to close gaps in behavioral health access. Together we're making sure residents can get urgent, evidence-based mental health support without long waits or unexpected costs.
FAQs
For more detailed information or personalized assistance, feel free to reach out to us directly — your journey to understanding and accessing transformative behavioral health care starts with a conversation.
Johnston County residents 18 and older are eligible for fully covered behavioral health urgent care through this partnership. Willow Health supports a wide range of conditions, including bipolar disorder, major depressive disorder, generalized anxiety disorder, PTSD, and more.
Through the partnership with Alliance Health and Johnston County, online behavioral health urgent care services are covered for Johnston County residents. This means you can access care regardless of your ability to pay, and Willow Health will bill your insurance or find other approaches to payment. If medication is prescribed, individuals are responsible for the cost of their prescriptions. However, our team can help connect patients with manufacturer assistance programs and other resources that may help cover out-of-pocket medication costs.
Willow Health is actively expanding across North Carolina to work with more insurance providers. Call us at (919) 504-6520 to learn about your options.
This service is 100% virtual through a secure video conference from your location in North Carolina.
All appointments are held over video conference. You'll need a computer, smartphone, or tablet with a camera and microphone, and a reliable internet connection.
Willow Health's clinic is open Monday–Friday, 11:00 AM–7:00 PM ET. New patients can often be seen the same or next day after referral.
Your care team may include psychiatric nurse practitioners, therapists, care managers, and certified peer support specialists, depending on your individual needs. All professional medical services are provided by licensed physicians and clinicians affiliated with Osier Health, an independently owned and operated professional practice.
We're here to support you
If you have questions about your coverage, need help navigating the process, or would like to learn more about our urgent behavioral health care services, please give our team a call at (919) 504-6520.
All professional medical services are provided by licensed physicians and clinicians affiliated with Osier Health, an independently owned and operated professional practice.