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Willow is currently serving patients 18+ years of age located in New York state.
For any questions, call: 646-814-1530
Booking Confirmation
Willow is currently serving patients 18+ years of age located in New York state.
Health Plans
Intensive outpatient behavioral health care that improves outcomes and reduces costs
Personalized, evidence-based virtual care for members who need intensive behavioral health support. Willow Health expands access to timely care, reduces avoidable ER and inpatient stays, and helps members stabilize and recover.
We currently partner with health plans across New York State and are expanding to additional states soon.
Limited outpatient crisis care options leave hospitals and patients at risk
There are over 11 million ER visits for behavioral health each year.
Many crisis patients who turn to the emergency room for urgent support could be cared for in other settings that are more therapeutically aligned.
Limited access to intensive programs post-discharge results in unnecessary readmissions.
Over 25% of patients that go the emergency room for behavioral health support end up returning to the ER within 90-days.
The current continuum of behavioral health care is lacking accessible crisis support –– leading to poor outcomes for patients, providers, and systems.
Patient is engaged in outpatient therapy, but clinical profile destabilizes due to a life event and patient starts experiencing suicidal ideation
Therapist does not feel equipped to care for the patient without additional supervision and 24/7 crisis support –– refers patient to ER due to lack of urgently accessible alternatives
Patient spends 72 hours in ER with limited therapeutic resources as they wait for transfer to intensive outpatient care –– delay in access results in transfer to inpatient
1 - 2 weeks spent in inpatient care, where they start medication and wait for access to intensive program postdischarge
15 - 20 days following initial ER referral, patient begins in-person intensive outpatient program (IOP) –– centered on group therapy
Patient struggles to adhere to one-size-fits-format of IOP and drops out before improvement is noticed, increasing risk of readmission
Proven solution for reducing unnecessary ER and inpatient utilization
We currently support patients across New York State and are expanding to more states soon.
Urgent Access at Time of Crisis
Willow's referral and intake processes are seamless by design to minimize friction for our patients and partners.
Referred patients are scheduled to be seen within 24–48 hours, rather than several weeks –– which is the norm for most other intensive programs.
Continuity of Care Amidst Transition
Willow helps establish continuity of care for patients during periods of crisis and transition.
Our 8–12 week program is designed to stabilize patients throughout this period of heightened risk, then proactively connect them to ongoing care in the community.
Strong Engagement and Clinical Outcomes
Willow's clinical model has led over 80% of patients with anxiety and/or depression to improve and remain stable –– leading over 94% of our patients to say they would refer a loved one in crisis to Willow Health.
Reduced Total Cost of Care
Willow's care model –– centered on urgent access and personalized intensive programs –– has demonstrated industry leading clinical outcomes and patient engagement rates at the time of crisis.
As a result, Willow patients have experienced ~90% fewer ER readmissions within 90-days post discharge as compared to national benchmarks.
More effective than in-person care — without the wait
appointments completed
fewer returns to the ER within 90 days
with anxiety improved and remain stable
with depression improved and remain stable
would refer Willow Health to a loved one experiencing a crisis
Source: Clinical outcome of third-party program evaluation completed by Georgetown University, Willow patient visit data, MarketScan Commercial Database, which contains eligibility and claims data for over 25 million unique members across the US.
Our clinical model is centered on evidence-based methods that improve outcomes & reduce unnecessary costs
- Telehealth Treatment of Patients in an Intensive Acute Care Psychiatric Setting During the COVID-19 Pandemic: Comparative Safety and Effectiveness to In-Person Treatment
- Positive Outcomes in a Partial Hospitalization Program
- Patient Satisfaction with Partial Hospital Telehealth Treatment During the COVID-19 Pandemic
- Comparing Efficacy of Telehealth to In-Person Mental Health Care in Intensive Treatment Seeking Adults
- The Effectiveness of the Collaborative Assessment and Management of Suicidality (CAMS) Compared to Alternative Treatment Conditions: A Meta-Analysis
- Collaborative Assessment and Management of Suicidality (CAMS): Feasibility Trial for Next-Day Appointment Services
- A Randomized Controlled Trial of the Collaborative Assessment and Management of Suicidality (CAMS) Versus Treatment as Usual (TAU) for Suicidal College Students
- The Collaborative Assessment and Management of Suicidality Compared to Enhanced Treatment As Usual for Inpatients who are Suicidal: A Randomized Controlled Trial
- Cognitive–Behavioral Therapy for Management of Mental Health and Stress-Related Disorders: Recent Advances in Techniques and Technologies
- Internet-Based Cognitive Behavioral Therapy for Depression: A Systematic Review and Individual Patient Data Network Meta-analysis
- CBT/DBT-Informed Intensive Outpatient Treatment for Anxiety and Depression: A Naturalistic Treatment Outcomes Study
- Peer Support Among Persons with Severe Mental Illnesses: A Review of Evidence and Experience
- Efficacy of Peer Support Interventions for Depression: A Meta-Analysis
- Feasibility of Peer-Delivered Suicide Safety Planning in the Emergency Department: Results From a Pilot Trial
- Integrating Peer-Provided Services: A Quasi-Experimental Study of Recovery Orientation, Confidence, and Empowerment
Partner with us
We partner with providers across a range of channels including 988 lines, emergency departments, inpatient units, outpatient behavioral health, and primary care. If you're interested in partnering with us, please fill out the form below and we’ll be in touch.