Providing access to personalized care for your patients in need of intensive behavioral health support

We accept patient referrals from a wide range of sources including 988 lines, emergency departments, inpatient units, outpatient behavioral health clinicians, and primary care providers.

Prospective Partners: Get in Touch Existing Partners: Make a Referral

Our Approach

Who We Treat

We care for patients with a wide range of conditions including major depressive disorder with suicidal ideations, bipolar disorder, schizophrenia, post traumatic stress disorder, among others.

Multidisciplinary Care Team

Our care team includes psychiatrists, nurse practitioners, therapists, certified peers & care managers. Patients have access to 24/7 crisis support throughout the program.

Personalized Care Plans

Our clinicians work with patients to create personalized treatment plans centered on evidence-based and recovery-oriented care.

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How we help

Willow supports providers without intensive behavioral health expertise, such as primary care providers and therapists focused on mild to moderate care, by serving as a referral option for patients in crisis that is more therapeutically oriented and cost effective than the emergency room.

Willow supports hospital systems by serving as a high quality, accessible provider of intensive behavioral health care that hospital staff can confidently refer patients to post discharge.

Willow partners with crisis lines (e.g. 988) as a referral option for patients in need of additional intensive behavioral health support following their initial de-escalation by crisis line counselors.

What to expect

A Trusted Partner for Behavioral Health Crisis Support

We accept patient referrals from a range of provider channels including 988 lines, emergency departments, inpatient units, outpatient behavioral health clinicians, and primary care providers.
We help our partners establish continuity of care for their patients with high acuity behavioral health needs by providing intensive yet cost-effective care that patients can access from home.
Our referral and intake processes are seamless by design to minimize friction for our partners, as well as our patients.

Refer a Patient

Initial Assessment

Patients sign up for an assessment for the same or next day, which they are able to complete from the comfort of home.
The assessment is led by a therapist and a psychiatrist or psychiatric nurse practitioner. Patients co-create a treatment plan based on their unique needs.

Ongoing Care

Throughout the 8 - 12 week program, patients can meet with the same clinicians to enhance continuity of care.
Patients' treatment programs include a personalized combination of the following, as needed:
- Medication management
- Therapy, including Collaborative Assessment & Management of Suicidality (CAMS) for patients with suicidal ideation
- Recovery coaching
- Care management

Connection to Community

Our teams work hand-in-hand with patients to connect them to the most appropriate next level of care post discharge

From your initial visit to connection to our community.

Our clinical model is centered on evidence-based methods that improve outcomes & reduce unnecessary costs

Safety & efficacy of virtual care programs for behavioral health patients.

Efficacy of The Collaborative Assessment and Management of Suicidality (CAMS) as a treatment framework for reducing suicidal ideation.

Cognitive Behavioral Therapy as an effective means of treating mental health disorders.

Impact of peer support in reducing ER and hospital visits and improving clinical outcomes.

The impact of a Brief Critical Time Intervention (BCTI) model on reducing psychiatric readmissions.

Brief Critical Time Intervention to Reduce Psychiatric Rehospitalization

Meet a few members of our Care Team

Christina Gerdes, MD

Co-Founder & Chief Medical Officer

12 years of experience

Jenny Nguyen, MD

Medical Director

7 years of experience