Intensive outpatient care that improves outcomes & lowers costs

Provide access to personalized, evidence-based care for your members in need of intensive behavioral health support.

The Problem

There are over 11 million ER visits for behavioral health each year.

Many crisis patients going to the emergency room for urgent support could be cared for in lower-cost settings that offer more therapeutic support.

Limited access to intensive programs post discharge results in unnecessary readmissions.

16% of patients discharged from a psychiatric hospital are readmitted within 30 days.

Example of a patient journey in crisis

Patient is experiencing suicidal ideation

Therapist does not feel equipped to care for the patient, refers them to the ER

Patient spends 72 hours in boarding while the team tries to find ongoing care, delay in access results in transfer to inpatient care

Patient spends 7 days in inpatient care where they start antidepressants and plan next stage of treatment

Patient begins IOP program where they receive first therapy session, 10 days later

Patient cannot make 3 hours / day sessions, drops out before improvement is noticed, increasing risk of readmission

The ER is the only place where patients of all levels of acuity are guaranteed to be seen quickly

Limited access to intensive programs results in unnecessary hospitalizations

Existing IOPs are highly restrictive (e.g., 9 hrs/week) resulting in higher drop-out and risk of readmissions

How we help

Willow has connections across the behavioral health ecosystem and engages crisis patients where they are currently showing up for support: 988 lines, hospital systems, outpatient behavioral health clinicians, and primary care providers.

Our clinical model, which includes comprehensive provider training, evidenced-based treatment methods, and consistent clinical oversight, enables us to effectively care for high acuity patients in an outpatient setting.

Willow can work closely with your care management teams to minimize friction pre-intake and post-discharge from our program and ensure seamless continuity of care for your members.

Our clinical model is centered on evidence-based methods that improve outcomes & reduce unnecessary costs

Impact you can measure

Increased Access

Guaranteed initial assessments within 48-hours

Cost Savings

Evidence-based care enables us to safely & effectively support patients in a virtual setting

Strong Partnerships

Integration across the behavioral health ecosystem drives continuity of care

High Patient Satisfaction

5/5 average appointment rating

Get in touch

If you’re interested in learning more about how Willow partners with health plans to transform intensive outpatient behavioral healthcare, please fill out the form below and we’ll be in touch.

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